ISO 20000 is an Information Technology Service Management (ITSM) standard. The requirements include the design, transition, delivery, and improvement of services to fulfill agreed service requirements. It enables IT departments to ensure that their ITSM processes are aligned with the needs of the business as well as International best practices. With the requirements of the standard, you will achieve best practices, helping to improve your delivery of IT services.
ISO 20000 is one of the many services offered by TopCertifier, the global consulting and certification solutions provider. Zambia is an emerging economy of the world. ISO 20000 cost depends on company size and any industry. We deliver ISO 20000 certification services to all major locations in Zambia, including Lusaka, Ndola, Chipata and Kafue.
ISO 20000 Certification gives you access to key markets as many organizations in the public sector mandate that their IT service providers demonstrate compliance with ISO 20000. It assures clients that their service requirements will be fulfilled. There is an improvement in Process Reliability through ISO 20000 Consulting. It offers competitive differentiation by demonstrating reliability and high quality of service.