ISO 9001 is one of the most well-known ISO standards, defining criteria for the general Quality Management System (QMS). It can be used by any organization, large or small, regardless of its field of activity. It provides the organization with a set of principles to ensure the seamless management of your corporate operations. It helps improve customer satisfaction while standardizing the procedures and continually improving the effectiveness of the business processes.
ISO 9001 is one of the many services offered by TopCertifier, the global consulting and certification solutions provider. ISO 9001 may be availed by companies from any of the major industries in Zambia, such as crude, petroleum, and electricity, etc. We provide ISO 9001 certification and consulting services in all locations in Zambia, including Lusaka, Ndola, Chipata and Kafue.
ISO 9001 Certification has a direct impact on customer requirements and on the efficiency of the client's business, which means a continual improvement in the quality system processes. By gaining ISO 9001 Certification, there is a potential for increased market share in existing and new markets. There is also a general improvement in the quality of the service/product supplied to the consumer.