TL 9000 is a Quality Management System, specifically designed for the Information and Communication Technologies (ICT) industry. It was developed by the Quality Excellence for Suppliers of Telecommunications (QuEST) Leadership Forum in 1999 for improving the design, development, production, delivery, installation, and maintenance of telecommunication products and services. It was created to focus on supply chain directives throughout the International telecommunications industry.
TopCertifier offers TL 9000 Certification Consulting Services in Zambia across all major locations like Lusaka, Ndola, Chipata, Kafue etc. Our services for TL 9000 Certification include Gap Analysis, Documentation, Training, Process improvement solutions, Organize Internal audits, and External audits. TopCertifier is recognized as one of the best TL 9000 Certification Consultants in Zambia. We understand the local business culture/ necessities in Zambia and focus on practices that could increase your bottom line rather than just sticking to standard guidelines and support organizations to achieve certification simpler, faster, and affordably.
The expected benefits of TL 9000 certification include improved organizational performance, overall cost reduction, increased competitiveness, enhanced customer-organization-supplier relationships, and continual improvement of products and services. It helps in identifying ways to cut costs, speed up delivery and increase revenue. TL 9000 leads to the organized and effective management of external audits and site visits.